The Global Impact Study

Survey pilot testing strategy

Our venue operator and user surveys are currently being tested in Bangladesh, Brazil, Chile and the Philippines.

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Bangladesh infomediary inception trip report

Join our photo-tour around Bangladesh to get a taste of the different infomediaries working in public access venues.

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Infomediaries: Public access brokers

What is the role of a librarian, cybercafé manager, or telecenter employee? How do people working in public-access venues such as these act as infomediaries — influencing which services people learn, use, and value? The Infomediaries: Brokers of Public Access Study will examine how infomediaries bring people and ICT together, both as service providers (offering advice, training, and content) and mediators (empowering individuals for whom services would otherwise appear unfathomable).

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Phase one findings from Bangladesh, Chile & Lithuania

The Global Impact Study has wrapped up its first phase, which included a year of exploratory fieldwork in three pilot countries — Bangladesh, Chile, and Lithuania. Country Research Teams collected data on several public access venues, looking at user groups and activities, venue characteristics, and the roles venues play in each community. This data provides a snapshot of regional information ecologies — community networks of trusted information sources — and will be used to refine our research design.

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Public access innovations: Phone repair in Bangladesh

A few months ago, these two Bangladeshi women opened a mobile phone repair shop in the small village of Kathalia, Narsinghi district, a two-hour drive north of Dhaka. They are among the 22 women who graduated from a training workshop on cell phone servicing and information technology in January 2008. Another woman has also set up shop in a nearby village, while the remaining 19 repair phones in their homes, advertising their services with a sign on the road.

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