The Global Impact Study

Survey of non-users complements user survey

Any study of public-access ICT users is incomplete without a corresponding examination of non-users. To put the findings from our public-access venue operator and user surveys in context, we are also implementing a non-users survey.

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Survey field testing underway

Field testing for the venue operator and user surveys is underway. Our survey coordinator, Chris Rothschild, just returned from two weeks in the Philippines and Bangladesh getting acquainted with the survey implementation teams, visiting public access ICT venues, and observing some of the field testing in progress.

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Cognitive testing to improve survey instruments

Our survey implementation teams completed cognitive testing of the venue operator and user surveys at the end of May. Overall, we find no serious problems with the questionnaire instruments, although there are several areas we can improve.

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Survey pilot testing strategy

Our venue operator and user surveys are currently being tested in Bangladesh, Brazil, Chile and the Philippines.

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Survey of public access ICT venue users and operators

We are in the final stages of developing surveys of public access ICT venue users and operators. Through this process we are finding out how difficult it is to design a survey that captures all we want to know about public access venues and users and to keep the survey under 45 minutes. Developing the surveys has been a process of trade-offs to select questions for the survey instruments.

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